Privacy Policy

Your privacy matters. Learn how Privacy Ridge collects, uses, and protects your personal data.

Last Updated: January 2025

Privacy Ridge LLC ("we," "us," or "our") is committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Notice explains how we collect, use, disclose, and safeguard your data when you visit our website, engage our services, or interact with us.

By using our services or providing us with your personal information, you acknowledge that you have read and understood this Privacy Notice.

1. Information We Collect

We collect the following types of personal information:

Contact Information

Name, email address, phone number, company name, job title, and business address when you submit inquiries, request consultations, or engage our services.

Professional Information

Details about your organization's privacy and compliance needs, industry sector, regulatory requirements, and other information you provide during consultations.

Technical Information

IP address, browser type, device information, pages visited, time spent on pages, and referring website through cookies and similar technologies.

Communications

Content of emails, contact form submissions, phone conversations, and other communications between you and Privacy Ridge.

2. How We Use Your Information

We use your personal information for the following purposes:

Service Delivery

To provide privacy consulting, compliance services, and respond to your inquiries

Communication

To contact you about services, updates, and respond to your requests

Website Improvement

To analyze website usage and improve user experience

Legal Compliance

To comply with legal obligations and protect our rights

Marketing (With Consent)

To send newsletters, insights, and updates (only with your explicit consent)

Security

To protect against fraud, unauthorized access, and security threats

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your data based on:

Consent

You have given clear consent for us to process your data for specific purposes (e.g., marketing communications)

Contract Performance

Processing is necessary to fulfill our contractual obligations or to take steps before entering into a contract

Legal Obligation

Processing is necessary for compliance with legal obligations

Legitimate Interests

Processing is necessary for our legitimate business interests (e.g., improving services, security) while respecting your rights

4. How We Share Your Information

We may share your personal information with:

Service Providers

Third-party vendors who assist with website hosting, email delivery, analytics, and other business operations. These providers are contractually obligated to protect your data.

Legal Requirements

Government authorities, law enforcement, or courts when required by law, legal process, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Important: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required by law.

Retention Periods:

  • Client Data: Retained for the duration of our engagement plus 7 years for legal and compliance purposes
  • Marketing Data: Retained until you withdraw consent or request deletion
  • Website Analytics: Typically retained for 26 months
  • Inquiry Data: Retained for 3 years or until you request deletion

6. Your Privacy Rights

Depending on your location, you may have the following rights:

Right to Access

Request a copy of your personal data we hold

Right to Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data

Right to Restrict

Limit how we process your data

Right to Portability

Receive your data in a portable format

Right to Object

Object to certain data processing activities

Withdraw Consent

Withdraw consent for data processing at any time

Right to Complain

File a complaint with your data protection authority

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

[email protected]

We will respond to your request within 30 days (or as required by applicable law).

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

Types of Cookies We Use:

Essential Cookies

Required

Necessary for website functionality and security. Cannot be disabled.

Analytics Cookies

Optional

Help us understand how visitors use our website (e.g., Google Analytics).

Functional Cookies

Optional

Remember your preferences and provide enhanced features.

Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. Security Measures

We implement robust security measures to protect your personal information:

Encryption

SSL/TLS encryption for data transmission

Secure Storage

Protected servers with access controls

Access Controls

Limited access to authorized personnel only

Regular Updates

Continuous security patches and monitoring

Important: While we implement industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

9. International Data Transfers

Your personal information may be transferred to and processed in countries outside your jurisdiction.

Privacy Ridge is based in the United States. If you are located outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

Safeguards for International Transfers:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Binding Corporate Rules where applicable
  • Adequacy decisions recognized by relevant authorities
  • Your explicit consent where required

10. Children's Privacy

Our services are not directed to individuals under the age of 18.

Privacy Ridge does not knowingly collect personal information from children under 18 years of age. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected], and we will take steps to delete such information.

Parents and guardians: If you become aware that your child has provided us with personal information without your consent, please contact us so we can take appropriate action.

11. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements.

When we make material changes to this Privacy Notice, we will:

Notify You

Via email or website notice

Update Date

Revise the "Last Updated" date at the top

We encourage you to review this Privacy Notice periodically to stay informed about how we protect your information.

12. Contact Us

Questions about this Privacy Notice or how we handle your data? We're here to help.

Response Time

Within 30 days

Privacy Ridge LLC

Data Privacy & AI Governance Consulting
United States

Data Protection Authority

If you are located in the EEA or UK and believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection authority.

Find your data protection authority